Encountering an ANR Error - Core Dump
If an Application Not Responding (ANR) error / core dump occurs, logging capability helps admin ensure a high level of customer experience (CX). The logging feature automatically stores the logs (as a Bugreport file) when an application or service in Android crashes (including FATAL/PANIC) or gets stuck. When this happens, it takes the logs from the event and saves them under ‘sdcard/logs’.
When a device does not encounter an ANR error / core dump, log files don’t appear.
| ● | The feature is available for all devices running Android 10 or Android 12 operating system. |
| ● | Only the last 10 logs are stored on the device. If this number is exceeded, the previous logs are deleted. |